2025 in Review at Redside Partners

SEATTLE, Wash.- 2025 was a year of purposeful growth and improvement at Redside Partners. The company expanded its portfolio, strengthened internal systems, and welcomed new team members all while staying true to their core values.

Redside added 20 properties in 2025 which increased the units under management from 5,941 to 6,377. To support this growth, the company hired 57 employees and internally promoted 11 employees to make sure new communities were supported from day one and operations scaled effectively. 24 of those new hires joined the maintenance department and 33 of those new hires joined property or office roles

Operational efficiency improved through the rollout of new tools and initiatives, including Maintenance Performer, Realm X workflows, Letter Stream, Loft X, Foxen, Zillow Spotlight, enhanced budgeting tools, structured property walks, and expanded safety initiatives. Renewal deadlines and month-end close timelines were also moved up to improve consistency across the portfolio.

Accounting played a critical role in supporting growth. Property Accounting saw a 15% increase in bills processed and dollar volume while maintaining accuracy, and Collections recovered $200,000 from past tenants which is nearly a 10% increase from 2024. The department rolled out Ramp company-wide, improved payroll accuracy to 95%, and increased corporate billbacks by 18% all while maintaining 0% employee turnover.

Human Resources focused on employee experience and modernization. In addition to the department’s first HR Assistant hire, HR launched internal portals, digitized workflows, strengthened compliance efforts, refined compensation and benefits strategies, and increased engagement through feedback channels and surveys. Company culture remained a priority, demonstrated through 19 paid employee events in 2025. These events ranged from a midweek Mariners game to a sponsored softball rec league and an in-office chili cook-off competition. 91% of respondents from the employee satisfaction survey reported feeling included and respected at Redside Partners.

The employee experience results were influenced by more than just events. Redside’s office manager recognizes that many employees work independently at managed properties which is why she took extra care in 2025 to make the workspace feel welcoming and team-oriented. Whether someone has an assigned desk or just stopping by for the day from their property, the office is ready for them. Open desks are available, seasonal decorations brighten the space, mini scavenger hunts with prizes ready for participation, and supplies, from pens to batteries, are always fully stocked.

Maintenance continued to distinguish Redside in the Seattle market. Under new leadership, the team implemented improved scheduling, expanded special project capabilities, rolled out Maintenance Performer, and completed Asbestos and Lead Awareness training for all technicians.

Looking ahead to 2026, Redside plans to focus on occupancy and delinquency trends, further streamline maintenance processes, introduce preventive maintenance strategies, and launch a company-wide volunteer program. A major change coming in 2026 that Payroll and the HR manager diligently prepped for in 2025 is the transition of Payroll systems.

Happy New Year from Redside Partners!